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Terms & Conditions

Return Policy
All sales are final. We do not issue refunds or allow exchanges to be made.

Purchase for Personal Use Only
You may purchase products only for personal use and not for resale. By placing your order, you agree and certify that you are purchasing products for personal use only and not for resale. We reserve the right to refuse orders for any reason without explanation.

Shipping
We do not ship to P.O. Boxes. Please allow 3 business days for order processing and verification, and an additional 7-10 business days for delivery.

All domestic orders are shipped USPS. International orders (not including Mexico or Indonesia) are shipped USPS. Shipping fees are calculated as flat-rate per country and and may include additional fees calculated on a per item basis and determined by order weight. Products may include an additional handling charge.

We are not responsible for any lost, stolen, or damaged shipments. Customers are responsible for paying additional shipping and handling fees to have the order re-shipped. All domestic shipments are insured and the buyer assumes all responsibilities of claims made with the shipping carrier.

Sales Tax
Sales Tax is charged to those orders shipped within the state of New York. All apparel including hats totaling under $110 is tax exempt. For apparel and hats totaling over $110, the applicable tax rate is 4.375%. Shipping is also taxed. Sales tax is not charged on orders shipped to states outside of New York.

Copyright & Trademarks
All content of our website including text, graphics, logos, buttons icons, images, and software, is property of Crif Dogs Enterprises Inc. and is protected by United States and international copyright laws. You may electronically copy and print hard copies of pages from this web site solely for personal, non-commercial purposes related to placing an order or shopping with the crifdogs.com store. Any other use of our web site, including reproduction and internet links, is strictly prohibited without our prior written permission.

Using this Site
By using our website, you agree to the Terms & Conditions. We may change or update these terms so please check this page regularly. We do not represent or warrant that the information on our web site is accurate, complete, or current. This includes pricing and availability information. We reserve the right to correct any errors or omissions, and to change or update information at any time without prior notice.

Secure Processing
crifdogs.com uses secure processing called SSL Encryption Technology, which is the industry standard. SSL is a protocol developed for the transmission of private information over the internet. SSL uses a private key to encrypt your data, including your credit card information, so that it cannot be read while being transferred over the internet.

Privacy
crifdogs.com respects our customer’s account information as private and confidential information and will never share this with any outside affiliation or individuals. Your information is secured and encrypted with the Secure Socket Layer Software.


Frequently Asked Questions

I changed my mind. Can I get a refund or make an exchange for a new size/color?
We do not accept returns for refunds, credits, or exchanges. All sales are final. Please make sure that you have carefully reviewed all information in your order prior to finalizing your purchase, including your billing and shipping address, e-mail and telephone number.

When will I receive my order?
Please allow 3 business days for order processing and verification, and an additional 7-10 business days for delivery. We do not ship out on Saturdays or Sundays. If your order has not arrived within the aforementioned guidelines, please contact us and we will do our best to track your order for you.

What shipping carrier do you use?
At this time we use USPS.

Can I contact you directly with any questions?
Please email admin@crifdogs.com with any questions regarding your order. We will try our best to reply to your question(s) within 24-48 hours.

I do not live in the United States. Can I place and order?
We accept international orders, but not from all countries. Currently we are not accepting orders from Mexico or Indonesia.

Can I order other items that are not offered on the web store?
We are only offering a select group of items through the web shop at this time.

Do you sell wholesale?
crifdogs.com does not sell wholesale.